We will determine opportunities for improvement and implement any necessary actions to improve BCMS performance. We shall anticipate future possible disruptions and apply appropriate plans and strategies.

​

Non-conformance is effectively managed through the application of root cause analysis, correction and corrective action. Effectiveness of action taken is reviewed and any changes to the BCMS implemented.

​

We shall improve as an organisation by correcting, preventing or reducing undesired effects and by improving the performance and effectiveness of the BCMS.

​

We shall seek out continual improvement through technology, smarter working, innovation and partnership working. We shall endeavour to continually improve the BCMS.